Privacy Policy

Effective date: January 1, 2025

Introduction

LedgerLane ("we", "us", "our") operates ledgerlaneup.com and provides centralized record keeping services for SMEs. This policy describes how we collect, use, and protect your personal details. Please read it carefully to understand our practices.

Information We Collect

• Contact details (name, email address, phone number)
• Business details (company name, registration number)
• Usage data (IP address, browser type, pages visited, time stamps)

Use of Information

We use collected information to:

• Deliver our record keeping services and support
• Respond to inquiries submitted via contact form
• Ensure compliance with legal and regulatory requirements
• Improve our website and service offerings

Data Sharing and Disclosure

We may share personal details with trusted service providers who assist in delivering our services under strict confidentiality obligations. We do not sell or lease your personal details to third parties.

Data Retention

We retain personal details only for as long as necessary to fulfill service obligations or to comply with legal requirements. Upon your request, we will review, correct, or delete your personal details, subject to any mandatory retention obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage patterns. Cookies are small files placed on your device. Types of cookies we use include:

• Essential cookies: required for site operation and security
• Analytics cookies: help us understand how visitors interact with our site
• Preference cookies: remember your language or display preferences

You may set your browser to refuse cookies or notify you when cookies are being sent. However, some features of the site may not function properly without cookies enabled.

GDPR Data Subject Rights

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal details:

• Right of access: request confirmation of data processing and a copy of your personal details.
• Right to rectification: request correction of inaccurate or incomplete personal details.
• Right to erasure: request deletion of your personal details, unless we must retain them for compliance.
• Right to restriction of processing: request limitation of how we use your personal details.
• Right to data portability: request transfer of your details to you or another service in a structured format.
• Right to object: object to certain processing activities based on our legitimate interests.
• Right to withdraw consent: if processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us using the information below.

Security Measures

We implement industry standard administrative, technical, and physical safeguards to protect personal details from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised policy on our website and update the effective date accordingly.

Contact Information

If you have questions or requests regarding this policy, please contact us at:

LedgerLane
750 Burrard Street
Vancouver, BC V6Z 1Y6
Canada
Business ID: 240800058
Phone: +14163620419